Reviews

I have for the past 3 1/2 years been a customer of New Sound Hearing. It has been a very great relationship. Today however I had a front row seat into a process that I have never seen before. I have been having trouble with my aids dropping volume for the past 3 months. These aids are new and have been under warranty by New Sound. Today, your employee named Amanda helped me with my scheduled appointment and problem. After discussing with her the problems I have been experiencing, she immediately suggested that we move into another room and get a Doctor of Audiologist on the line to try and solve this problem. She made contact with an Audiologist on the computer and the two of them started discussing the problem I was having for the past 3 months with my new aids. Within that conversation, Amanda suggested and eliminated two of the problems that could be causing my problem. After the second suggestion, the Doctor on the other end of this connection complimented her on a great suggestion . After we hung up with this Lady, I said you should be wearing the white coat and making more money as you were quick to point out the problem and how to solve it. I am extremely impressed with Amanda and her common sense approach to resolving my problem with my aids. I would like to have her as my 🚨 consultant moving forward and I believe and wish that your company would look at and realize the tremendous value that she brings to your company and clients like myself. A great employee with exceptional skills and great customer service and satisfaction. Thank you for allowing me to expand upon my visit with your company.
Michael Rinehart, on Google
Always cool, calm and efficient. Barbara, Leslie and Amanda make me feel at ease and comfortable. Having such caring and competent people on board is a great plus for New Sound.
Marsha Files, on Google
Always very professional and welcoming when you arrive. Always on time, hardly ever have to wait, unless the person in front of me has a problem. Work to make my heating better. I enjoy coming to my appointment. There a great team.
Peggy Ennen, on Google
First Visit to this business ,very professional looking forward to future visits for my hearing needs.
Sandy Bertram, on Google
The staff is really nice and courteous. They have the knowledge of professionals in the workplace. Awesome explanation of what they were doing in the exam room and the hearing booth. I would recommend them to everyone I know.
Brian Kilough, on Google

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